Our Lifetime Promise
Every piece from 6ix of Diamonds comes with comprehensive warranty coverage and complimentary services designed to protect and enhance your jewelry for life.
Complimentary Services
Your purchase includes these valuable services at no additional cost.
Free Lifetime Manufacturing Warranty
Every piece from 6ix of Diamonds is protected by our comprehensive lifetime warranty against manufacturing defects. If your jewelry shows signs of defective materials or workmanship, we will repair or replace it free of charge.
- Covers all manufacturing defects
- Free repairs for faulty workmanship
- Prong re-tipping and tightening
- Clasp and closure repairs
- Valid for the lifetime of your piece
- Annual rhodium re-plating for white gold
Free Lifetime Diamond Upgrade
Your love grows over time, and so can your diamond. Upgrade your center diamond at any time and receive 100% credit toward a new diamond of at least double the value.
- 100% credit toward upgrade
- New diamond must be 2x original value
- Applies to center stones 0.25ct+
- Lab-grown to lab-grown upgrades
- No time limit on upgrade
- Includes new IGI certification
Complimentary Engraving
Make your piece truly personal with our complimentary engraving service. Add a special date, initials, or meaningful message to your jewelry.
- Up to 20 characters free
- Multiple font options
- Inside band engraving
- Available at purchase or later
- Additional characters available
- Symbol options available
Laser Diamond Inscription
Every certified lab-grown diamond comes with a microscopic laser inscription on the girdle matching your IGI certification number, ensuring your diamond is uniquely identifiable.
- IGI number inscribed on girdle
- Invisible to naked eye
- Viewable under 10x magnification
- Permanent identification
- Matches certification
- Added security for your investment
Free First-Year Resizing
Not quite the perfect fit? Your first ring resize is completely free within the first year of purchase. We want your ring to fit perfectly.
- One free resize within 12 months
- Up to 2 sizes up or down
- Professional craftsmanship
- Quick turnaround
- Additional resizes at cost
- Some styles have limitations
Lifetime Cleaning & Inspection
Keep your jewelry sparkling with our complimentary lifetime cleaning and inspection service. We recommend visiting us annually to maintain your pieces.
- Professional ultrasonic cleaning
- Steam cleaning finish
- Prong and setting inspection
- Stone security check
- Polish and buff service
- Recommendations for care
Free Diamond Upgrade
Life changes, and so can your diamond. Our free lifetime diamond upgrade program gives you 100% credit toward a larger diamond whenever you are ready. Whether it is for an anniversary, milestone, or just because - your diamond can grow with you.
How It Works
Warranty Coverage
Covered
- Manufacturing defects in materials and workmanship
- Loose stones due to faulty setting (within first year)
- Prong re-tipping and tightening
- Rhodium re-plating (once per year for white gold)
- Professional cleaning and inspection
- Minor repairs to clasps and closures
Not Covered
- Damage from accidents, abuse, or neglect
- Lost or stolen jewelry
- Damage from unauthorized repairs or alterations
- Normal wear and tear (scratches, patina)
- Damage from improper sizing by third parties
- Stones lost due to impact or damage
How to Make a Claim
If you believe your jewelry requires warranty service, follow these simple steps.
Contact Us
Reach out via email or phone with your order number and a description of the issue.
Assessment
We'll review your case and may request photos or ask you to send the piece for inspection.
Repair or Replace
If covered under warranty, we'll repair or replace your item at no charge.
Return to You
Your jewelry will be returned fully insured with our compliments.
Important Information
- Warranty is valid only for the original purchaser and is non-transferable
- Proof of purchase (order confirmation) is required for all warranty claims
- Annual inspection is recommended to maintain warranty coverage
- Alterations or repairs by unauthorized jewelers void the warranty
- Diamond upgrade requires original diamond and documentation
- We recommend insuring valuable pieces separately for complete protection
30-Day Satisfaction Guarantee
Not completely in love with your purchase? Return it within 30 days for a full refund. No questions asked. We want you to be absolutely thrilled with your jewelry.
View return policy detailsQuestions About Our Services?
Our team is here to help with any warranty questions, service requests, or diamond upgrade inquiries.